Principles of Job Development Training

Job Title: Mental Health Specialist Job Description

Department: Psychosocial Rehabilitation

Reports to: Team Leader/ Team Supervisor



Psychosocial rehabilitation” means a consumer-centered program of services for service recipients to enhance and support the process of recovery. Program focus is based on a strengths model of mental health, working with the whole service recipient to improve service recipient functioning, rather than treatment for symptoms of a mental illness.   A non-residential facility which provides a program of rehabilitation and recreation for persons with mental disorders. The program may be provided during the day, evening, or weekend hours. Service recipients are typically members and not patients and frequently are responsible for most of the content and format of the program. However, a major focus of the program is on vocational rehabilitation. Members may participate in the program with varying intensity for an indefinite period of time.

The service is based on the principles of recovery, including equipping consumers with skills, emphasizing self-determination, using natural and community supports, providing individualized intervention, emphasizing employment, emphasizing the “here and now”, providing early intervention, providing a caring environment, practicing dignity and respect, promoting consumer choice and involvement in the process, emphasizing functioning and support in real world environments, and allowing time for interventions to have an effect over the long term.


There should be a supportive, therapeutic relationship between the providers, recipient, and family, which addresses and/or implements interventions outlined in the Person Centered Plan in any of the following skills development, educational, and pre-vocational activities:

A. community living, such as housekeeping, shopping, cooking, use of transportation    facilities, money management;

B. personal care such as health care, medication self-management, grooming;

C. social relationships;

D. use of leisure time

E. educational activities which include assisting the client in securing needed education services such as adult basic education and special interest courses; and

F. prevocational activities which focus on the development of positive work habits and participation in activities that would increase the participant’s self worth, purpose and confidence; these activities are not to be job specific training.


Knowledge and Skills:

Phila Inc. Inc. will ensure that Employees or contractors have the following knowledge:

  • Services and systems available in the community including primary health care, support services, eligibility criteria and intake processes and generic community resources;

  • The nature of serious mental illness, mental retardation (intellectual disability), substance abuse (substance use disorders), or co-occurring disorders depending on the individuals served, including clinical and developmental issues;

  • Treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination;

  • Types of mental health, developmental, and substance abuse programs available in the locality;

  • Identifying and documenting an individual's need for resources in the community

  • Identifying and documenting how resources, services, and natural supports such as family/friends can be utilized to promote achievement of an individual's personal habilitative or rehabilitative and life goals; and

  • Coordinating the provision of services by diverse public and private providers.

  • Assisting with strategies/interventions to ameliorate maladaptive behaviors.

  • All applicable federal and state laws and regulations and local ordinances.


Employees or contractors providing services shall have abilities to:

1. Work as team members, maintaining effective inter- and intra-agency working relationships;

2. Work independently performing position duties under general supervision

Additional Requirements:

  1. Employees must pass Criminal Background Checks, State Police Criminal Record Checks, and the Department of Social Services Record Checks.

  1. Phila Inc. Human Resources shall ensure that, prior to beginning of his or her duties, each employee, contractor, student, or volunteer discloses in a written statement whether he or she has ever been convicted of an offense or is the subject of pending charges for any offense.


Phila Inc. Human Resources shall ensure that criminal history and child abuse and neglect registry checks are conducted on all employees, contractors, students and volunteers.


Phila Inc. should insure core services are provided in the following areas that are organized around the needs of the service recipients served, their preferences, and their stated goals.

  1. (a)  Enhancement of the understanding of and ability of the service recipients served to manage and cope with their psychiatric disabilities.

  2. (b)  Entitlement/income budget maintenance.

  3. (c)  Self-care and independent living skills.

  4. (d)  Socialization and use of leisure time.

  5. (e)  Vocational development.

In addition to the core services and dependent on the needs and preferences of the service recipients served, Phila Inc. should provide or assess need for and make referrals for:

  1. (a)  Advocacy services.

  2. (b)  Alcoholism and other drug dependency education and/or services.

  3. (c)  Educational services.

  4. (d)  Family support and education.

  5. (e)  Job placement and support.

  6. (f)  Mental health services.

  7. (g)  Self-help and peer support.

  8. (h)  Safe, decent, and affordable housing.

  9. (i)  Medical services.

Meetings of the service recipients served and program staff must be held on a regular basis to discuss matters of mutual concern such as program operations, problems, and the use of program resources.

Phila Inc. must establish procedures for outreach to link service recipients in the community who are in need of psychosocial rehabilitation with Phila Inc..

Phila Inc.’s follow-up procedures should provide effective means to reach out to service recipients who are not attending, who are becoming isolated in the community, or who have been re-hospitalized.


Mental Health Personnel” means a staff member who operates under the direct supervision of a mental health professional.

“Mental Health Professional” means a board eligible or a board certified psychiatrist or a person with at least a Master's degree and/or clinical training in an accepted mental health field which includes, but is not limited to, counseling, nursing, occupational therapy, psychology, social work, vocational rehabilitation, or activity therapy.

Qualified Mental Health Professional” means a person who is licensed in the state, if required for the profession, and who is a psychiatrist; physician with expertise in psychiatry as determined by training, education, or experience; psychologist with health service provider designation; psychological examiner or senior psychological examiner; social worker who is certified with two (2) years of mental health experience or is licensed; marital and family therapist; nurse with a master's degree in nursing who functions as a psychiatric nurse; professional counselor; or if the person is providing service to service recipients who are children, any of the above educational credentials plus mental health experience with children.

(1) Phila Inc. services must have on staff or have available on a consultative basis both a Tennessee licensed mental health professional and an individual with demonstrated skill in the vocational areas provided by Phila Inc..

(2) Phila Inc. program will have sufficient staff persons on duty to provide adequate supervision of the scheduled activities with a minimum staff-to-service recipient ratio of 1:20. Staff persons counted in the staff-to-service recipient ratio may only be persons who are assigned to provide direct services as described by written job description. Support staff such as clerical, housekeeping, van and bus driver staff; students involved in an on-site practicum for academic credit, and volunteers, may not be counted in the staff-to-recipient ratio.

(3) Phila Inc. must provide at least one on duty staff person trained in first aid and the Heimlich maneuver.

(4) Direct-Services staff members must be competent persons aged eighteen (18) years of age or older , has a minimum of a GED or high school diploma


Staff Training

All individuals providing Psychosocial Rehabilitation must complete the below training within ninety (90) days of employment. The competency-based training should include but not limited to the following:

  1. (a)  Principles of job development, supported employment, and psychological rehabilitation

  2. (b)  Vocational and work assessment

  3. (c)  Value to work

    1. Employer support

    2. Assuming and utilizing natural support system at a work site

    3. Work culture

    4. Americans with Disability Act

    5. Rights of service recipients with mental illness regarding work

    6. Community support systems, community-based services and systems of care, community resources and linkages with these resources

    7. Cultural diversity

    8. Behavioral characteristics of service recipients with mental illness

    9. Stress management skills for vocational workers

    10. Data management and record keeping

    11. Agency policies and procedures

    12. Psychiatric medications and their side effects

    13. Fire Safety



  1. (1)  Phila Inc. must ensure that the following assessments are completed prior to the development of the Plan of Care and are maintained in the service recipient’s record.

    1. (a)  Living arrangements

    2. (b)  Vocational/Educational

    3. (c)  Social supports

    4. (d)  Financial

    5. (e)  Basic medical history and current health information

    6. (f)  Leisure/Recreational

    7. (g)  Emotional/Behavioral health

    8. (h)  Transportation

    9. (i)  Medications

    10. (j)  History of prior mental health and alcohol and drug treatment episodes

  2. (2)  Assessments must be completed in face to face session(s) with the service recipient and document how they effect the Plan of Care.


(1) A Plan of Care must be developed for each service recipient. The plan must be based on initial and on- going assessment of needs and strengths and must be completed within fourteen (14) days of admission into the vocational program. Documentation of the plan must be made in the service recipient’s record and must include the following:

  1. (a)  Service recipient’s name.

  2. (b)  Date of plan of care development.

  3. (c)  Needs and strengths of the service recipient that are to be addressed within the particular service/program component

  1. (d)  Observable and measurable service recipient long and short-term goals that are related to specific needs identified and which are to be addressed by the particular service/program component.

  2. (e)  Interventions that address specific goals and objectives, identify staff responsible for interventions, and planned frequency of contact.

  3. (f)  Signature(s) of the staff who develop the plan and the primary staff responsible for its implementation.

  4. (g)  Signature of service recipient (and/or conservator, legal guardian, or attorney in-fact). Reasons for refusal to sign and/or inability to participate in the Plan of Care development must be documented.

(2) The Plan of Care must be reviewed by program staff and the service recipient within three months of the initial development of the Plan of Care. The second review must take place within six months after the development of the Plan of Care, and every six months thereafter. The review must include the following documentation:

  1. (a)  Dated signature(s) of appropriate staff; and

  2. (b)  An assessment of progress toward each goal and/or objective with revisions as indicated.

Minimum standard is a daily full service note that includes the individual’s name, Medicaid identification number, and date of service, purpose of the contact, duration of the service, task addressed, support provided, and effectiveness of the intervention, provider signature and credentials of the staff person.


Language Skills

Employee must have the ability to read, analyze, and interpret general business periodicals, professional journals, technical, procedures, or governmental regulations.  Employee must also have the ability to write reports, business correspondence, and procedure manuals.  Employee must have the ability to effectively present information and respond to questions from groups of managers, clients, customers, and general public.



Physical Demands and Work Environment

Equitable and reasonable accommodations may be made to enable individual with disabilities to perform essential functions.


Other Requirements

All employees are required to have a TB skin test prior to delivery of services and at least annually thereafter.

Employee must adhere to the Health Insurance Portability and Accountability Act (HIPPA).

Employee must adhere to and follow all policies and procedures of the agency.

Employee must attend all other requested trainings and company functions

Employee must adhere to supervision requirements as requested.