PAYMENT POLICY

 

Refund Policy

There are no refunds for any service payments. All payment and fee schedules are set as company policy. 

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Cancellation Policy

If a service member decides to cancel their existing service and all fees have a $0 balance, a discharge letter will be sent to that said service recipient indicating the date and reason of discharge. All outstanding balances will be charged and/or billed the proper amount prior to discharge.

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Delivery Policy

Phila Health Systems does not deliver products or services. 

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Return Policy 

There are no returns as there are no physical products. If there is a grievance as a result of either poor or cancellation due to a reason caused by Phila Health Systems, a Service Return Request may be submitted to indicating the issue. Once received a Phila team member will review the case and contact you within 72 business hours of the notification.